A medical provider who works at Mercy facilities in Troy and Washington tested positive for COVID-19 on March 21, prompting a reaction from the hospital to handle the situation.

“Out of an abundance of caution, the emergency department was cleaned by a professional cleaning crew this past weekend,” Ashley Rottler, community relations manager at Mercy Hospital Lincoln, said.

In order to effectively disinfect the emergency department, Rottler said the department was shut down over the weekend. An ambulance, a team of paramedics, an ER physician and two nurses were on-site to help with any emergencies that may have arisen.

“The safety of our patients and co-workers is our top priority,” Rottler said. “At Mercy, our facilities are routinely disinfected. We care for patients regularly who are ill with complications from other respiratory viruses like the flu. This is the work we do every day, and we take it very seriously.”

The staff at Mercy have put other precautions into place during the COVID-19 emergency. In an effort to protect patients and co-workers, Mercy has restricted access to its hospitals across the St. Louis region.

Effective immediately, no visitors will be allowed in the hospital with limited exceptions, including:

• One visitor per OB patient

• Two visitors per NICU patient

• Two visitors per pediatric patient and only the same two visitors are allowed for the child’s length of stay. If the child is positive for COVID-19, they would then only be allowed one visitor. No sibling visitation is allowed for pediatric patients (includes newborn population).

• One visitor for urgent procedures

• Exceptions will be made for compassionate care circumstances

• Generally, adult behavioral health patients will not be allowed visitors, child/adolescent patients are limited to one visitor and supervised video visits are encouraged.

• Everyone, including patients, visitors and co-workers, will be screened upon arrival for fever, symptoms and travel.

“The hospital is continually being disinfected. Staff and coworkers are going above and beyond doing so constantly, throughout all hours of the day,” says Rottler. “A novel coronavirus (COVID-19) team with Mercy’s top experts is working every day to make sure Mercy is prepared and ready to care for our communities.”

Mercy is also working closely with local and state health departments, as well as with the CDC to ensure they have the most up to date information about the rapidly changing situation.

For more information regarding the coronavirus, visit lincolnnewsnow.com and lchdmo.org/covid19.